Steampunk Gifts

Steampunk Gifts Shopping Bag
Shopping Bag
Items :
Value :

HOME

HOW TO ORDER

DELIVERY INFORMATION

EMAIL US

TERMS & CONDITIONS

STEAMPUNK GIFTS

Bracelets & Pendants

Rings, Earrings & Cufflinks

Mechanical Music Boxes

Watches & Clocks

Drinking Glasses

Boxes, Bags & Cases

Collectibles & Novelties

Kaleidoscopes

GIFTS BY PRICE

Gifts up to £30

Gifts up to £60

Gifts up to £100

Gifts over £100

GIFTS BY PERSON

Gifts For Her

Gifts for Him

Gifts for Children

100% SECURE
SagePay secure payments
order music boxes using our secure shopping cart
order music boxes using our secure shopping cart

Shop with confidence through our 100% secure online shopping site with Credit or Debit card.

Pay for your music boxes with Mastercard Pay for your music boxes with VISA Pay for your music boxes with SOLO Pay for your music boxes with Maestro
Pay for your music boxes with Mastercard or Visa

 

Steampunk Gifts Terms & Conditions

Click on the contents to jump to that section

 

Steampunk Gifts Terms & Conditions

01. Website Terms of Use :

When viewing this Website and purchasing or ordering goods from us you accept that it is done so under our terms and conditions set out below. If you do not agree to them you may not use this website and should exit immediately.

This website & all content is for the personal use of our customers only and may not be copied, published or used for any commercial purposes without prior written consent.

We accept no liability without limitation for any losses or damages to property or person arising from using this website, including any loss of profit, damage to equipment or data, interruption of business, or any other damage, direct or accidental. We also accept no responsibility for prolonged use of telephone lines as a result of viewing this website & the use of the links to other websites.

This Website and all transactions are subject to English Law only.

02. Terms of Purchase / Ordering :

All prices quoted are in GB Pounds (English Pounds Sterling) £ unless otherwise stated.

Upon ordering online, you will receive an email confirmation to let you know we have received your order and it will be processed soon. Once payment has been authorised, you will receive a second email to let you know your order has been paid for and is being despatched. If you don't have email, or order by telephone, this confirmation will arrive normally with the goods or within 7 working days after the order, whichever is sooner.

Should you not receive these email confirmations, please email us to check on your order status.

Email : info@steampunkgifts.co.uk or steampunkgiftsuk@gmail.com

All goods must be paid for in full before they are despatched. For out of stock goods or special order items where a longer delivery time has been specified we will contact you to let you know our earliest delivery time. You will only be charged for these goods once they are ready for despatch, unless previously agreed otherwise.

Many items featured are hand made or finished so it is expected that colours and designs may change slightly from the pictures and details shown.

All deliveries require someone to be in to received them. If you are out, a card should be left for you to re-arrange delivery. Please do so promptly to ensure your parcel is not returned to us. PLEASE NOTE, if you are out and fail to contact Royal Mail or Courier within 1 week, the parcel will be returned to us and may incur an extra postage charge to resend.

Should you ask us to leave your parcel in an alternative place (eg, in the shed, with a neighbour etc) this will be done so only if the delivery service allows and at your own risk. We accept no responsibility for any loss or damage incurred if this is done.

03. Product Guarantee/Warranty :

All new products are guaranteed for 1 year from the purchase date against faulty components and workmanship. If the item becomes faulty because of faulty parts or workmanship during the aforesaid period please inform us within 7 working days of the fault occurring and we will repair or replace the goods with the same or similar (if the item is no longer produced) free of charge. We cannot guarantee goods that become faulty through misuse, neglect or damage.

04. Returns

We're sure you will be happy with your order but if you’d like to send an item back for any reason please send us an email to let us know & return to us within 7 days of your receipt. We kindly ask you to return in an as received re-saleable condition with the original packaging of the actual product and any instruction or user manuals that were included and ensure the item is well packaged to prevent damage in the post. Please include a copy of your invoice or a note with your name & order reference number so we know who's order it is.

Email : info@steampunkgifts.co.uk or steampunkgiftsuk@gmail.com

You are responsible for any returned goods until they reach us. We strongly advise that you use a recorded or insured service for peace of mind in the event of a Royal Mail loss. As soon as your return is received by us, we'll issue a refund for the goods cost within 7 days (less any post & packing charges) or send a replacement or alternative if you so wish (a post & packing fee may apply).

Should you wish to exchange for a more expensive item, please email us so we can let you know what the difference in price you'll need to pay will be.

Regretfully postage, packing and any insurance incurred in the delivery of your order to you are direct costs and cannot be refunded. (For overseas returns, this includes any import duty, VAT, or customs freight charges passed onto us will be chargeable to you).

This does not affect your statutory rights.

Our returns address is to our office at :

N J Dean & Co (SPG)
Oak Farm
Braydon
Wiltshire
SN5 0AG
England

Exclusions :
We cannot accept cancellations or give refunds for any personalised goods or special orders (i.e. goods made up to your specific order such as a custom, engraved or a special order for you that we don't normally stock).

Cancellation and return of orders legally only applies to private individuals. Companies & businesses are excluded from the distance selling rule. (business to business)

05. Return of Faulty/Damaged Goods :

We check all items thoroughly before packing & sending, but if upon receipt of your order the goods are damaged or broken, please email us as soon as you can or within 7 working days to let us know what is wrong.

Email : info@steampunkgifts.co.uk or steampunkgiftsuk@gmail.com

We will send a replacement as soon as possible and include a pre-paid return postage label for you to send the faulty item back (normally via the post office). Please ensure you obtain a proof of posting receipt when returning an item. (A pre-paid postage label can only be supplied for orders within the UK)

Please note, in the event of a fault occurring or damage during delivery, we can only send a replacement or alternative item and not issue a refund. Should you decide not to have a replacement or alternative item and to return the item for a refund then our standard terms for returns of unwanted items will apply as above regardless of any faults.

06. Late or Lost Deliveries :

Normal stock items will be delivered quickly & usually within 1 to 3 days of order in the UK depending on delivery service chosen (1 to 28 days outside the UK depending on country & service chosen).

The delivery services we use are extremely reliable and it's very rare for a delivery to be late, but should your parcel not arrive within 2 to 3 days of receiving your despatch email (1 - 2 days for urgent), please follow these steps :

1. In the first instance please contact the relevant postal service used in case they have already tried to deliver. In the majority of cases the parcel will most likely be waiting for you at your local royal mail or UPS depot for collection if no one was in to receive at the time of delivery. Unfortunately whilst Royal Mail are supposed to leave a "we tried to deliver" card, they do sometimes forget or run out, so we do please ask that you check with your local royal mail depot before panicking that you order is late or lost.

2. If after speaking or visiting your local royal mail depot (or UPS if your parcel was sent by courier) and they are not able to locate your parcel please email us info@steampunkgifts.co.uk & we will investigate as to why your parcel is late & rectify the problem for you as soon as possible.

07. Children & Small Parts Warning :

Most of our products contain small & removeable parts. They are not intended as toys and not suitable for small children / babies due to choking hazards. Small children must be supervised by an adult if using any of our products. If you are unsure of suitability, please ask us for guidance.

08. Goods Title :

All goods remain our property until paid for in full and cleared by our bank. This includes all kinds of payment.

09. Export Sales & Foreign Currencies :

All above terms apply, plus :

All transactions have to be taken in our own currency GB Pounds. Any prices shown in US Dollars $ and Euro € are for guidance only for USA and European residents using an estimated exchange rate. As the exchange rate alters daily, we can only work out an approximate cost. For up to date pricing in foreign currencies, please check with your bank or card issuer on their current exchange rate.

The prices shown do not include any import tax, duty or handling charges that may be liable upon delivery to a foreign country - please check with your local tax or customs office for likely import charges on the type of goods we sell.

10. Your Privacy & Security

We only collect information for your specific transactions / orders. When ordering via the internet your transaction is sent using SSL secure server technology for high security purposes. No card details are viewed at anytime. We are fully compliant with the current PCI Data Security Standards and utilise 'Verified By Visa' & 'Mastercard Securecode' for transactions.

Storing Cookies :
Cookies are very small text files that are stored on your computer when you visit this website.
We only use cookies to keep shopping basket contents and remember where you are in the order process.
By using this website you agree to those cookies being stored on your computer.

We do not share any personal information with third parties.

It's quick, easy & secure ordering online by Credit or Debit card via this website.

Pay for your music boxes with Mastercard Pay for your music boxes with VISAPay for your music boxes with Mastercard or Visa SagePay secure payments order music boxes using our secure shopping cart order music boxes using our secure shopping cart

11. Reservations

We reserve the right to alter/delete prices and specifications without prior notice or obligation

We reserve the right to change these terms & conditions from time to time without prior notice. All rights reserved.

E & O.E.

12. Trade Marks

The names & website titles where applicable are used as our company trade marks.

Any other Trade Mark or Registered name is rightfully owned by those other companies mentioned within this site and all rights of those trade mark names are reserved to their respective owners.

 

When ordering, you do so under our terms & conditions - please here click to view

Copyright © SteamPunkGifts.co.uk